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SHIPPING & RETURNS

Shipping Policy

Shipping Information:

- Orders are dispatched within 12-48 hours through our partner couriers.
- Free and fast shipping is available throughout India.
- Delivery times range from 1-7 working days.
- Delivery times may be impacted by COVID-19 or logistical issues.
- Kerala can expect delivery within 1-3 days.
- The rest of South India can expect delivery within 2-4 days.
- All other areas in India can expect delivery within 3-7 days.

If your product is marked as delivered but has not been received, you must report the issue to us within 48 hours of the delivery timestamp. Failure to report within 48 hours means we are unable to take any action. Please check your delivery status promptly and contact support immediately if there is a discrepancy.

Return & Exchange Policy

We are thrilled to offer hassle-free returns and exchanges! If your product arrives damaged or doesn't match the description or image on our website, we've got you covered. We want you to be completely satisfied with your purchase and will do everything we can to make it right.

Eligibility for Returns & Exchanges

To ensure a fair process for everyone, please note the following conditions:

  • Accuracy of Order: If the product received matches the item ordered, returns or exchanges are not applicable.

  • Subjective Quality: Please note that perceptions of quality can be subjective. Returns or exchanges are not accepted based on personal feelings regarding the "feel" or "quality" of the material if the product matches the described specifications.

  • Personal Reasons: Returns and exchanges are not applicable for personal reasons (e.g., a change of mind, no longer needing the item, or personal circumstances).

  • Condition of Item: If any alterations, stitching, or modifications have been made to the product after delivery, it is no longer eligible for return or exchange.

  • Request Limit: To maintain our service standards, only one return or exchange request can be raised per customer per month.

How to Raise a Return/Exchange Request

Visit the link to raise return request. Click Here

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